Love it or your money back

We want you to love your new car

We want you to love your new car

Ten-minutes around the block isn't enough to get truly acquainted with a car. At Cartopia you get 7 days or 500kms (whichever comes first) to check that a car is right for you.

If you don't love your new car for any reason you can return it to us for a full refund of the purchase price - no questions asked. 

No spark? No chemistry? No worries. Let us handle the breakup.

How it works*

Get in touch to request a return

If its' been 7 days or less since you took possession, and you have driven 500km or less, get in touch and we will agree a location for you to deliver the car - we have service centres nationwide.

We'll check things out

As long as you still actually own the car and haven't added, removed, changed or damaged anything we're all good.

We'll process the refund

If everything's a-ok we'll refund the purchase price via bank transfer. Delivery charges aren't refundable, sorry.

And the car? Don't worry...

...we're sure the right person is out there somewhere.


*Full terms and procedures for the 7 day right of return are outlined in our term and conditions.

Ready to get started?

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