Frequently asked questions

Where do the cars come from?

Cartopia has the best of both NZ new cars and imported cars.
NZ new means the first time the car was sold was in New Zealand. By working with NZ's largest lease companies we can offer a range of NZ new, ex-lease vehicles.
But perhaps the NZ new range just doesn’t include your dream car. Cartopia fills these gaps by importing vehicles.

How long will delivery take?

Cars are shipped from Auckland church so once payment has cleared getting it to your place in the big smoke can usually be done in a day or two. If you live elsewhere in Aotearoa delivery will usually be within 5 working days.

Things like raging storms, public holidays and wonderfully remote locations may mean delivery takes a little bit longer.

Whatever the case we’ll be sure to keep you informed at every step.

Can I trade-in my current car?

We can arrange for a cash offer on your current car which can be applied directly to your new purchase.
Please get in touch to discuss valuation options.

Can I test drive a car before I buy?

The cars on Cartopia are located in Auckland and we are happy to arrange a test drive, just get in touch and we can work out a time convenient for you. 

If you are out of town, or just don't want to spend your spare time at car yards, you always have our 7 day / 500km test own to fall back on - if you don't like it you can return it. How’s that! 

I am coming from out of town, can I pick up my car from your location?

If you are coming from out of town we can arrange to meet somewhere convenient for you.  If you are flying in we could meet you at the airport for instance.

Will I be covered by the CGA?

As long as the car is purchased for private, non-commercial use you are covered by the Consumer Guarantees Act.